Returns & Refunds Policy
At Pro Breeze, we want you to be completely satisfied with your home climate and wellness products. If you are not happy with your purchase, you can return your item in its original condition within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Package Your Item
Securely pack the product in its original packaging, ensuring all manuals, remote controls, and accessories are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned unit, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing